Return within 30 Days

You may return your product(s) to Ligroup within 30 days of delivery. The item(s) must be in the original packaging, be unused, undamaged, and unmodified. A refund will be issued after the returned item is inspected by Ligroup.

 

Ligroup will pay for the return shipping label for items that fall within the following categories:

• Carrier damage/ warehouse mishandling
• Defective product
• Incorrect product was delivered
• Additional product(s) you did not order were delivered

For any other reason not listed, customers are responsible for any return shipping fees. Ligroup will NOT accept returns with any modifications to the product as it voids our warranty. Any modified products returned to Ligroup will be shipped back to you at your own expense.

Return beyond 30 Days

Return requests outside of 30 days require special authorization. You can submit a case through our online portal to request a late return.